State Farm® Insurance Agent Rachel Alexander

"I've been blessed to have Rachel Alexander as my insurance agent for decades. In that time, I have never once had anything but superlative and caring support. While I've seen so many friends over the years switching from insurance to insurance, or having to deal with claims hassles, I've never once had an issue with reasonable handling of any claims over the years."

"I've had my car insurance through Rachel's office ever since I was 16. Never had a bad experience with anyone at her office. In the past year there have been a few hiccups with Statefarm and Rachel Alexander's office has had my back and supported me through all of it to make sure I was taken care of. If it wasn't for this great staff at her office, I'd probably not be with Statefarm."

"Rachel, Kelly, and everyone on staff that I've dealt with for the past several years here is efficient, friendly, and more than competent. They patiently explain coverages and don't try to upsell (like my last insurance guy). I know there's a lot of agents and companies to choose from, and I trust Rachel to always get me the best coverage at the best price."

"Kelly and Rachel and the whole team here are simply a joy to work with. They have handled all of my claims and insurance needs for both my home and cars for years, even proactively keeping an eye out for discounts on my policies as they crop up. State farm is also one of the few companies to offer earthquake insurance here in Seattle, which is great!"

"Excellent service. I have state Farm insurance for 31 years. This office is outstanding. They respond to your inquiry very quickly. Very helpful to support you and flexible to modify your premium to fit your need. Effectiveness and friendliness. Good job. They deserve to more than 5 stars."

"Great Customer Service! We've had many changes in our insurance needs over the past couple of years. Rachel's team has been awesome, answering lots of questions, and asking the right questions to make sure our coverage needs were met. Always, quick to respond and easy to work with! Dream team ;)"

"I have worked with Rachel's team for years for all my insurance needs. They are always really helpful and quick with my requests. When I chaperoned for my kid's school, I was one of the few parents that had all the required insurance in place when I signed up; so many people did not have what was needed! Thanks Rachel and team."

"I am so lucky and grateful to have the amazing team of ladies at Rachel Alexander - State Farm working with us. I use them for both business and personal insurance. I would recommend this group to anyone. Thank you ladies for being so fast and attentive to both our business and personal policies. You all truly are ROCK STARS! Our company has numerous policies with Rachel Alexander; she chose a stellar team!! The entire staff is incredibly friendly and knowledgeable. They always go above and beyond in customer service. Even if I have something I need right away or have a difficult request it is handled extremely quickly and with a smile. I would and do highly recommend them. Thank you ladies for your support and amazing teamwork!"

"I’ve been a customer of Rachel’s for over 20 years and I’ve always received great customer service from her and the team - I’ve never been disappointed! Rachel and Carolynne took a sincere interest in my insurance policy needs, met with me to review my situation in detail, provided really great advice and developed the right policies for me. As a result I’ve saved money on insurance and I also have peace of mind knowing I have a team looking after my needs. And when I have questions or need help they are always very responsive which I really appreciate! It’s difficult to find businesses and employees that truly care about customers these days but it’s alive and well with Rachel and team. Keep up the good work!"

"This agency, especially Carolynne, was very helpful and efficient in providing insurance for my car and condo. She was very responsive and patient with my questions and requests for revised quotes. Everything was handled quickly and efficiently and very professionally. I had insurance through a different company for many years and I was happy to find out that State Farm could provide more coverage for less money. Overall it has been a very good experience."

"We have been insured through Rachel Alexander's office for years. Recently had an issue where State Farm did not electronically notify us that a car premium was due. Keanna in Rachel's office proactively called to let me know and then when there were problems with the State Farm systems, Keanna and Rachel worked diligently to make sure the payment was actually correctly applied. They were also proactive in keeping me informed on the progress until the situation was resolved. They have been the most personable and pleasant agents I have ever worked with."

"I have been with State Farm for years, and my parents before me! A few years back I switched from and agent in Bellevue (who was also great) to a more local agent and Rachel Alexander and her Staff have far surpassed my expectations. Not only do I have my car insured but they have given me many options in getting other types of insurances that have been greatly beneficial. I have peace of mind knowing that State Farm has my back! I would strongly recommend Rachel Alexander as an agent!"

"My family and I have been with State Farm/ Rachel Alexander’s office for several years. Everyone there is so kind and if you’re in an accident their first concern is whether you’re ok. They’ve always been very responsive and helpful, and every experience is informative and positive! We highly recommend doing business with these wonderful people!"