State Farm® Insurance Agent Rachel Alexander
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzanne Patterson Griscom
May 19, 2026
"I cannot count the number of times I have recommended Kelly at Rachel Alexander’s State Farm Agency. She has helped me save so much money! Kelly is entirely on the side of the client and is the most proactive, efficient, and professional person I have ever worked with in the insurance world. She’s empathetic and also extremely good at her job; a rare combination. Kelly notices discrepancies and anticipates changes before they occur, getting ahead of a problem before it becomes a crisis. I look forward to her phone calls because they’re almost always good news. When the call isn’t good news, she has a plan to mitigate the issue. Kelly is superb at her job."
Ann Vavrousek
March 31, 2026
"I recently purchased a new car and the team at Rachel Alexander’s State Farm Agency were wonderful to work with. Kelly worked with me on the phone to establish the right coverage and was extremely helpful and knowledgeable throughout the whole process!"
Laura
March 31, 2026
"I am so thankful that Rachel and her fabulous team have helped my family with our insurance needs since we moved to the Seattle area 14 years ago. They have thoughtfully and carefully helped us pick the right coverage for vehicles, home, life insurance, and more. Highly recommend!"
Alexis Lopez
March 27, 2026
"Even when we have to do a long drive from Redmond was worth it. Keanna is very nice and she knew who were and why we were there. It was easy and lest the 5 minutes to give all the information to her and done with everything
Thank you so much for the help."
Nigel Meierotto
March 23, 2026
"I have had a lovely experience with Rachel and the rest of the folks within office. Rachel is incredibly communicative via email, flexible for calls, and seems to prioritize her clients above all. I never felt pressured into additional endorsements/coverage for any policy. I can also say that the "price to coverage" ratio is more than satisfactory.
I have already referred others, and will continue to do so."
NamThien Vu
March 16, 2026
"Had a great experience! Kelly was working with me. She found me a much better rate than I had progressive. She answered all my questions because I wanted to make sure I was doing the right thing by moving insurance companies. I love that I now have someone to talk to that I am familiar with and not an online agent. I got home, auto and umbrella through them!"
NATHAN MITCHELL
March 10, 2026
"During the incredibly difficult time following my father’s passing, the team at the State Farm office of Rachel Alexander truly went above and beyond for me. Kelly was absolutely fantastic, and Carolyn is one of the most kind and thoughtful people I’ve had the pleasure of working with.
They didn’t just handle my policy like a routine transaction. They stepped in during a complicated situation, worked closely with underwriting, and helped prevent a cancellation in coverage that could have created serious problems for my family. They rolled up their sleeves, got involved personally, and advocated on my behalf when it really mattered.
I know there are many insurance agents in the area, but this team operates on a completely different level. They genuinely care about people first. In an industry where it’s easy to feel like just another policy number, they made the experience incredibly personal and supportive.
Because of the way they treated me and my family, I’m now moving all of my personal policies over to them. State Farm should be proud to have a team like this representing their brand.
Highly recommend."
Ryan Weir
January 20, 2026
"A long time Pemco member, I transitioned to Rachel and team over 2 years ago and couldn't be happier. Whether I am working with Rachel, Kelly or Keanna, I always feel as though I am good hands, they have my best interests in mind, and appreciate the personal touch that this team always provides."
Kim Shouse
January 8, 2026
"Always friendly, always helpful.
Have been with Rachel Alexander's
office 30 plus years!"
Amber Jaeger
August 6, 2025
"There is truly nothing bad that I can say about this office! Kelly and everyone there is nothing but helpful and friendly every time I call. My grandparents and my parents have had Rachel Alexander as their State Farm agent for as long as I can remember so it was a no brainer to continue in their footsteps. Truly appreciate this team!"
"Thank you so much Amber for your kind words and lovely remarks. We definitely strive every day to provide all of our policyholders with service that goes above and beyond-and with a smile! We appreciate you! Regards, Rachel"
Tuan Nguyen
July 15, 2025
"Rachel and Keanna are easy to work with! They provide quotes fast, and their quotes are the lowest for my personal circumstances (we have a bundle of home insurance and auto insurance). They are pretty accessible via email if I have any follow up questions. I am happy that I found them via referral!"
"Tuan, Thank you for taking time to publish a review! I am so pleased to hear that we are providing you with the kind of customer service experience you are looking for. Your business is greatly appreciated! Thanks again- Rachel "
Trish
July 3, 2025
"I appreciate the attention to prompt feedback along with the thorough and thoughtful assistance. Highly recommended!!!"
"Thank you so much for your comments, Trish! I am pleased we are meeting or exceeding your expectations. That is always our goal! Rachel"
Jessica Rodgers
July 2, 2025
"I have been with Rachel Alexander’s office since I first started driving. They have been there through vehicle changes, and accidents, and moves (and rental insurance). It’s always been a pleasure working with everyone in the office."
"Thank you so much for kind words and for being a loyal customer all these years! Glad we have been able to be there for you when you needed us! With appreciation, Rachel"
Michael Coe
May 2, 2025
"The staff are always very friendly, helpful, and professional"
"Thank you for your review, Michael! I appreciate your compliment! "
Karen Omodt
July 18, 2024
"Rachel and her team have helped me secure the proper insurance in order to use some Trademarked material. It's a fairly complex process. The paperwork is always submitted correctly and on time."
"Thanks Karen! It's always our goal to make certain that things are done properly and timely so am glad we are succeeding. :-) I appreciate your business! Thank you! Rachel"
Holly Smith
May 9, 2024
"We love Rachel and everyone in her office! She treats us like family, and because of that our whole family, at one point three generations at once, has insurance through her office. Rachel and her team are professional, friendly, quick to respond, and very knowledgeable. With all the options out there, this is the best experience I’ve had. Highly recommend!"
"Thank you so very much for your kind words, Holly. It's been nothing but a pleasure working with you and your entire extended family all these years. I am the lucky one! "
A. Goo
May 8, 2024
"I've been with this insurance agent since I started driving at 16, all the way through buying my first house. I'm always happy with the customer service and friendly staff, also with how easy it is to contact someone there. I'd recommend them to any friends or family."
"Thank you very much for your review! We take immense pride in the quality of customer service we always strive to provide. We appreciate you! "
Tim Royal
February 28, 2024
"I've been blessed to have Rachel Alexander as my insurance agent for decades. In that time, I have never once had anything but superlative and caring support. While I've seen so many friends over the years switching from insurance to insurance, or having to deal with claims hassles, I've never once had an issue with reasonable handling of any claims over the years."
Doug Willson
December 2, 2023
"Id like to get this on done so i can seebit"
ihab nakkour
August 8, 2023
"What a great work he does affordable and gives you the car 100%"
Emma Saxon
June 8, 2023
"I've had my car insurance through Rachel's office ever since I was 16. Never had a bad experience with anyone at her office. In the past year there have been a few hiccups with Statefarm and Rachel Alexander's office has had my back and supported me through all of it to make sure I was taken care of. If it wasn't for this great staff at her office, I'd probably not be with Statefarm."
M B
November 3, 2022
"Rachel, Kelly, and everyone on staff that I've dealt with for the past several years here is efficient, friendly, and more than competent. They patiently explain coverages and don't try to upsell (like my last insurance guy).
I know there's a lot of agents and companies to choose from, and I trust Rachel to always get me the best coverage at the best price."
M M
October 6, 2022
"Have been with them for years. For as long as I can remember. I tried getting quotes from other companies way back, but they still have the best rates for me. Always friendly to talk to, you never feel rushed or pushed away and they are very knowledgeable."
Keegan Dunn
September 28, 2022
"Kelly and Rachel and the whole team here are simply a joy to work with. They have handled all of my claims and insurance needs for both my home and cars for years, even proactively keeping an eye out for discounts on my policies as they crop up. State farm is also one of the few companies to offer earthquake insurance here in Seattle, which is great!"
Tri To
August 30, 2022
"Excellent service. I have state Farm insurance for 31 years. This office is outstanding. They respond to your inquiry very quickly. Very helpful to support you and flexible to modify your premium to fit your need. Effectiveness and friendliness.
Good job. They deserve to more than 5 stars."